Farmers’ Market Associate Job Description
Pay Range: $15
Hours: 4-8 Per Shift, 1-4 shifts/week, Seasonal Role
Primary Function: This customer service position typically meets a Market Lead at their market and supports in set-up and breakdown, sales and distribution of Agriberry products, and record keeping for farmers markets and/or CSA sites that require multiple staff, providing a quality experience to coworkers and customers.
Essential Duties & Responsibilities:
- While on site at any Farmers’ Market or pop-up provides premium sales service to all customers. This includes product knowledge, actively engaged presence and personable interactions.
- While providing CSA shares, conveys familiarity, assurance, and gratitude while promoting the product. Accurately assembles and distributes CSA shares. [May-October; Tues, Wed & Thurs]
- Site set-up, maintenance, sales, and breakdown with guidance from the Market Lead. This can include setting up tables, canopies, stocking, writing and/or positioning accurate signs and banners, and making the market site ready with appealing displays that facilitate efficient sales flow.
- Attends marketing meetings to maintain knowledge of weekly share, produce source, seasonal availability, growing methods, and fruit quality standards. When live meetings do not occur, check SLACK and/or email correspondence for updates regarding that week’s products.
- Meetings will occur Monthly(as needed) May-October.
- SLACK correspondence will occur weekly, with mandatory participation and/or acknowledgement before their market.
- Responsible for making notes of special(s), discounted items, free items offered to Market Managers, etc. Includes tracking discounts and culled subpar-quality fruit. These are accurately noted on supplied notecards to reconcile products sold with income.
- Performs other duties as necessary.
Knowledge, Skills and Abilities
- Passion for local farming and/or the Agriculture industry
- Ability to operate and present professionally and positively in a sales representative position.
- Ability to operate safely in the workplace.
- Ability to operate in a fast paced environment, accurately and fluidly promoting Agriberry.
- Enthusiasm, good attitude, trustworthiness, personal integrity, and honesty.
- Ability to work autonomously and distinguish when to delegate or ask for input.
- Attention to detail, being mindful of asset security, station state, accuracy of shares, and employee/customer relations.
- Demonstrates Agriberry’s Core Values with Coworkers and Customers:
- Strive for a Quality Experience
- Utilizes Best Practices
- Consistently brings a Can-Do Attitude
- Able to be Dynamic and fluid under changing conditions
- Provide and seek Educational opportunities
Qualifications and Basic Job Requirements:
- Multiple experiences in service, agriculture, sales and/or marketing positions.
- Accurate and quick basic mental math (addition, subtraction, multiplication, discount calculation)
- Highly developed communication skills.
- Ability to successfully pass a background check and other pre-employment screening.
- Availability May-October.
- Reliability: no call outs day-of and timeliness is a must.
- Attendance: 90% or higher attendance throughout the market season (this allows for a few planned vacation days so long as shifts can be covered by cooperative solution between employee and their direct manager)
- We acknowledge the desire for summer vacation and in order to be more accommodating we ask that you allow ample time, 15-30 days notice.
Physical Requirements:
- Able to bend, kneel, slide, shuffle, push, and pull 30-50 lbs safely and independently.
- Able to tolerate extreme temperatures and/or weather safely while maintaining a good attitude.
- Able to stand and maintain attention for shift entirety, we do not sit or phone scroll at Market.
- Available to work at early hours (7am) on the weekend and evenings(7pm) during the week.
Performance Standards:
- Positive customer feedback about service (and/or low/lack of negative)
- Low/no percentage of discrepancy between recorded sales and monetary calculations
- Maintaining and/or increasing market gross sales
- Reliable availability May-October
- Reliability: no call outs day-of and timeliness is a must.
- Attendance: 90% or higher attendance throughout the market season (this allows for a few planned vacation days so long as shifts can be covered by cooperative solution between employee and their direct manager)
- Moving into the summer months, we do realize some may want to go on vacation. We do ask that you allow ample time, 15-30 days notice, for us to schedule a replacement. The earlier we know, the better we can accommodate