Farmers’ Market Associate Job Description

Pay Range: $15  

Hours: 4-8 Per Shift, 1-4 shifts/week, Seasonal Role  

Primary Function: This customer service position typically meets a Market Lead at their market and supports in set-up and breakdown, sales and distribution of Agriberry products, and record keeping for farmers markets and/or CSA sites that require multiple staff, providing a quality experience to coworkers and customers. 

Essential Duties & Responsibilities: 

1. While on site at any Farmers’ Market or pop-up provides premium sales service to all customers. This includes product knowledge, actively engaged presence and personable interactions. 
2. While providing CSA shares, conveys familiarity, assurance, and gratitude while promoting the product. Accurately assembles and distributes CSA shares. [May-October; Tues, Wed & Thurs]
3. Site set-up, maintenance, sales, and  breakdown with guidance from the Market Lead. This can include setting up tables, canopies, stocking, writing and/or positioning accurate signs and banners, and making the market site ready with appealing displays that facilitate efficient sales flow.
4. Attends marketing meetings to maintain knowledge of weekly share, produce source, seasonal availability, growing methods, and fruit quality standards. When live meetings do not occur, check SLACK and/or email correspondence for updates regarding that week’s products. 
   • Meetings will occur Monthly(as needed) May-October.
   • SLACK correspondence will occur weekly, with mandatory participation and/or acknowledgement before their market.
5. Responsible for making notes of special(s), discounted items, free items offered to Market Managers, etc. Includes tracking discounts and culled subpar-quality fruit. These are accurately noted on supplied notecards to reconcile products sold with income. 
6. Performs other duties as necessary. 

Knowledge, Skills and Abilities 

1. Passion for local farming and/or the Agriculture industry
2. Ability to operate and present professionally and positively in a sales representative position.
3. Ability to operate safely in the workplace.
4. Ability to operate in a fast paced environment, accurately and fluidly promoting Agriberry. 
5. Enthusiasm, good attitude, trustworthiness, personal integrity, and honesty. 
6. Ability to work autonomously and distinguish when to delegate or ask for input. 
7. Attention to detail, being mindful of asset security, station state, accuracy of shares, and employee/customer relations. 
8. Demonstrates Agriberry’s Core Values with Coworkers and Customers:
   1. Strive for a Quality Experience
   2. Utilizes Best Practices
   3. Consistently brings a Can-Do Attitude
   4. Able to be Dynamic and fluid under changing conditions 
   5. Provide and seek Educational opportunities 

Qualifications and Basic Job Requirements: 

1. Multiple experiences in service, agriculture, sales and/or marketing positions.
2. Accurate and quick basic mental math (addition, subtraction, multiplication, discount calculation)
3. Highly developed communication skills. 
4. Ability to successfully pass a background check and other pre-employment screening. 
5. Availability May-October.
   • Reliability: no call outs day-of and timeliness is a must.
   • Attendance: 90% or higher attendance throughout the market season (this allows for a few planned vacation days so long as shifts can be covered by cooperative solution between employee and their direct manager)
     • We acknowledge the desire for summer vacation and in order to be more accommodating we ask that you allow ample time, 15-30 days notice.

Physical Requirements: 

1. Able to bend, kneel, slide, shuffle, push, and pull 30-50 lbs safely and independently.
2. Able to tolerate extreme temperatures and/or weather safely while maintaining a good attitude.  
3. Able to stand and maintain attention for shift entirety, we do not sit or phone scroll at Market. 
4. Available to work at early hours (7am) on the weekend and evenings(7pm) during the week.

Performance Standards:   

1. Positive customer feedback about service (and/or low/lack of negative)
2. Low/no percentage of discrepancy between recorded sales and monetary calculations
3. Maintaining and/or increasing market gross sales
4. Reliable availability May-October
   • Reliability: no call outs day-of and timeliness is a must.
   • Attendance: 90% or higher attendance throughout the market season (this allows for a few planned vacation days so long as shifts can be covered by cooperative solution between employee and their direct manager)
     • Moving into the summer months, we do realize some may want to go on vacation.  We do ask that you allow ample time, 15-30 days notice, for us to schedule a replacement. The earlier we know, the better we can accommodate